Privacy Notice

External links

Our website may contain links to third-party websites. We are not responsible for the content of these external websites, nor any transactions you may make with these third parties.

Your security

When we authorise your payment, appropriate validation checks are made to ensure your card is not being used without your consent. By accepting these terms and conditions you give consent that these checks can be made. Any information provided by you will be treated strictly in accordance with the Data Protection Act 1998.

Publication of comments

By accepting these terms and conditions you accept that any comments you send to us regarding our customer service or products may be used on our website or in print. This may include the publication of your name and town of residence but not your email address, telephone number or address. We aim to provide the upmost level of customer service at all times. However, in the unlikely event that you feel unfairly treated then you agree that before you post any negative comments online or in print that you contact us, in writing or by email and allow our customer service team 14 days to investigate and resolve/respond to any issues you may have. If you are still not satisfied by our level of service then you should include a copy of the response from our team in the comment to provide other potential customers with a balanced view. Any publication of negative material that is deemed untrue by ourselves will result in action for libel against the publisher of the comments.

How the information is used

The information is used to enhance the visitor’s experience when using the website to display personalised content and possibly advertising. Email addresses will not be sold, rented or leased to 3rd parties. Emails may be sent to inform you of news of our services or offers by us or our affiliates.

Visitors' options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in the emails that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.


Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes.

Google ads

Google, as a third party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to visitors based on their Internet search history. Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.


As you browse our website, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with us. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit "" to opt out of AdRoll and their partners’ targeted advertising.

Facebook exchange

We also use AdRoll to place advertising on our behalf on Facebook Exchange.